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Protecting your data is important to us. We respect your privacy and want to provide you with a clear and transparent understanding of the data we collect.

This page shows how your personal information of User of the website www.ray-jane.fr (the Site ) is collected and processed by Domaine Ray-Jane ( We , as the Controller ) and our subcontractors.

For a more complete reading, You (the User) can consult the detailed Privacy Policy   /  PDF version *

You have rights of access, rectification, opposition, portability, limitation and deletion of your personal data.

To exercise these rights, please write to the address of the controller :
Domaine Ray-Jane
353 av.

du Bosquet
83330 Le Castellet

Or contact the Manager by email at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Overview

The Site does not process any particularly sensitive data.

To provide the best possible security, the Site always processes your personal data by transmitting them encrypted. Encryption is ensured by the use of the technology called "Let's Encrypt".

The data collected by the Site is accessible to the Controller and to the following Subcontractors (Data Processors) :

  • OVH : company providing the web hosting services of the Site,
  • Actucom : provider responsible of the creation and maintenance of the Site.

The credit card data are transmitted to the Financial Service  Stripe Inc, which is responsible for the payment transactions of the Site.

No other subcontractor has access to the server or interfaces that may display the personal data collected by the Site.

Tracers ( Cookies )

When you interact with our content, analytics technologies allow us to understand your interest in our offers and to improve them. Cookies are used for this purpose. By default they are kept for a maximum of 13 months.

The Site uses other Cookies for technical reasons only. They allow the provision of the services that are expressly requested by the User : the secure consultation of a merchant website.

Aside from these cookies, the site does not store nor transmit any cookie that may contain your personal data.

Our "Cookie Management" page explains how to delete cookies and disable their use with most Internet browsers.

Treatments that require your consent

The consent of the User is collected before or during the collection of the data that are concerned by these treatments.

Information collected during customer account creation

The name and email address of the User are collected during the creation of his account, as well as his preferences regarding subscriptions to newsletters sent by the Controller. These data are kept for three years from their collection or the last contact from the User.

As soon as he logs into his account, the Registered User can access a "Personal Data" page allowing him to change his consent to subscribe to the various newsletters.

Information collected during the order

To complete an order, the User must provide his contact, billing and delivery informationThese data are collected to enable the User to purchase deliverable goods and services, to process orders and to meet legal obligations regarding the sales that are made on the Site.

Accordingly with the French Commercial Code (Article L. 123-22) personal data related to purchases made on the Site are kept for 10 years (purchase orders, delivery notes, invoices, etc.).

The credit card details of the User are processed by the Site only during the completion of the purchase transaction made by the User. They are not retained by the Site, but are immediately forwarded to the Financial Service Stripe Inc . headquartered in the United States of America.

By adhering to the principles of "Privacy Shield", Stripe Inc. provides guarantees complying with the GDPR in order to regulate the transfer of personal data received from entities of the European Economic Area. Stripe Inc. certifies that these data are kept in accordance with the applicable limitation periods and retention requirements prescribed by applicable law. For more information on this topic, please visit the Stripe Inc. Privacy Policy https://stripe.com/privacy

 

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